Web Design FAQ

Yes, for almost every business. Even customers who find you through word of mouth check your website before calling, and a missing or dated site loses that referral. A social media page is not a substitute — you do not control it, and it does not rank.

Three to five weeks for a typical small business site, from kickoff to launch. Larger sites with many service or location pages take six to ten. The most common cause of delay is waiting on copy and photography, so we start collecting those on day one.

A list of every service you sell as a separate item, your service areas, any licenses or certifications, real photos of your work or premises, and three competitor sites you like. That is enough to start. We write the copy from there.

A home page, one page per service, an about page, a contact page and location pages if you serve multiple areas. One combined "services" page is the single most common structural mistake, because it cannot rank for any individual service.

Discovery call, written quote, content collection, design of the key page templates, your review, build, your review on a staging URL, launch with redirects and analytics, then handover training. Two revision rounds are included at the design and build stages.

Time how fast their own site loads on your phone. Check whether they publish real prices. Ask for a client you can call. Ask who owns the domain if you leave. Those four filters remove most of the market, and what remains is generally worth talking to.

A freelancer is cheaper and faster for a small, well-defined project. An agency is safer for anything ongoing, because a freelancer who gets busy, ill or bored leaves you stranded. Ask either one what happens to your site if they disappear.

A builder is right for a simple site you will never grow and never optimize. Custom is right when search traffic matters, when you have more than a handful of services, or when you need the site to do something a template cannot. The difference shows in year two, not month one.

A template gets you live faster and looks like the fifty other businesses using it. Custom design costs more upfront and is worth it when you compete on credibility. For a $70,000 pool build or a legal retainer, looking distinctive pays for itself.

Yes. The design, the content, the code and the domain are yours from day one. If you cancel we export everything, hand over every credential and help your next developer get it running. Any plan that does not work this way is renting you a website, not building you one.

Yes, and it is included in our monthly price. Unpatched sites are compromised routinely, and a hacked site can lose rankings for months. Maintenance also covers the less dramatic reality that content goes stale and somebody has to change it.

At minimum: hosting, SSL, daily backups, software updates, security scanning and uptime monitoring. All of that is inside our monthly price, because the most common failure is not a dramatic hack — it is a site nobody has touched in a year quietly sliding down the results.

Yes. Every site is built on a standard visual editor with no page builder license to buy, and we record a walkthrough of how to edit each section. Most clients still send edits to us, but the option is genuinely there and it is your site.

You keep the website, the code, the content and the domain. We export everything, hand over every credential and help your next developer or host get it running. No exit fee, and no minimum term after the first three months.

Every four to six years for a full redesign, with smaller improvements continuously. Redesigning more often than that usually means the original build was not extensible. Redesigning less often means you are losing conversions to a dated experience without noticing.